Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.dhajcraft.com website ("Site") and the services offered by DHAJCRAFT PRIVATE LIMITED ("DHAJCRAFT", "us", "we", or "our").
By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Site and Services.

• Eligibility

By using our Site and Services, you represent that you are at least 18 years old, or have reached the legal age of majority in your jurisdiction, and are legally capable of entering into a binding contract.

• Account Registration

To access certain features of our Site and Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any breach of security.

• Products and Pricing

We reserve the right to modify the pricing, descriptions, and availability of our products without notice. All product images on our Site are for illustrative purposes only, and actual products may vary slightly in colour, design, or appearance. We cannot guarantee that your device's display of colour accurately reflects the colour of our products.

• Orders and Payment

By placing an order on our Site, you agree to provide accurate and current billing and shipping information. We reserve the right to cancel or refuse any order for any reason, including but not limited to, errors in product descriptions or pricing, stock unavailability, or suspected fraud.

• Shipping and Delivery

Please refer to our Shipping and Delivery Policy for information about shipping methods, rates, destinations, handling time, estimated delivery time, order tracking, shipping insurance, customs and duties, delivery issues, cancellations, and changes.

• Cancellations, Returns, and Refunds

Please refer to our Cancellation Policy and Return and Refund Policy for information about order cancellations, returns, refunds, and exchanges.

• Intellectual Property

All content on our Site, including but not limited to, text, graphics, logos, images, and software, is the property of DHAJCRAFT PRIVATE LIMITED or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. Any use of our Site's content, including but not limited to, reproduction, modification, distribution, or transmission, without the prior written consent of DHAJCRAFT PRIVATE LIMITED, is strictly prohibited.

• User Content and Conduct

You are solely responsible for any content you submit, post, or share on our Site or through our Services, including but not limited to, reviews, comments, and feedback. By submitting such content, you grant DHAJCRAFT PRIVATE LIMITED a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You agree not to submit, post, or share any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. We reserve the right, but are not obligated, to remove or edit any content that violates these Terms.

• Limitation of Liability

In no event shall DHAJCRAFT PRIVATE LIMITED, its directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

1. Your access to or use of, or inability to access or use, our Site and Services;
2. Any conduct or content of any third party on our Site or Services.
3. Any unauthorized access, use, or alteration of your transmissions or content.
4. Any errors, omissions, or inaccuracies in the content on our Site or Services.
5. Any other matter relating to our Site and Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been informed of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

• Indemnification

You agree to defend, indemnify, and hold harmless DHAJCRAFT PRIVATE LIMITED, its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses, including but not limited to attorney's fees, arising from:

1. Your use of and access to our Site and Services;
2. Your violation of any term of these Terms;
3. Your violation of any third-party right, including without limitation any copyright, trademark, or other intellectual property right, or any right to privacy; or
4. Any claim that your content caused damage to a third party.

• Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Patna, Bihar, India, to resolve any dispute arising out of or relating to these Terms or your use of our Site and Services.

• Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Site and Services after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions or concerns regarding our Shipping Policy, please reach out to us at:

DHAJCRAFT PRIVATE LIMITED
B-hub, block-A, 5th floor, maurya lok complex
Patna, Bihar, 800001, India

Email: info@dhajcraft.com
Phone: +91 915 3968 230