Privacy Policy

At DHAJCRAFT PRIVATE LIMITED ("DHAJCRAFT", "we", "us", or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, www.dhajcraft.com ("Site"), and interact with our services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

• Information We Collect

We collect the following types of information from you when you use our Services:

1. Personal Information: This is information that can be used to identify you, either directly or indirectly, such as your name, email address, phone number, shipping address, and billing information.
2. Non-Personal Information: This is information that cannot be used to identify you, such as anonymous usage data, general demographic information, and browsing patterns.

• How We Collect Information

We collect information in the following ways:

1. Information You Provide: We collect personal information that you voluntarily provide to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us for support.
2. Information Automatically Collected: We collect non-personal information automatically when you visit our Site, such as your IP address, browser type, and information about your device.
3. Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior and preferences.

• How We Use Your Information

We use your personal information to:

1. Process and fulfil orders and transactions.
2. Provide, maintain, and improve our Services.
3. Communicate with you, including sending newsletters, promotional offers, and updates about our Services.
4. Respond to your inquiries and provide customer support.
5. Personalise and enhance your experience on our Site.f) Protect our Site and Services, and prevent fraud or other malicious activities.

• How We Share Your Information

We may share your personal information with:

1. Service Providers: We work with third-party service providers, such as payment processors, shipping companies, and marketing partners, who help us provide our Services. These service providers may have access to your personal information to perform their services on our behalf.
2. Legal Requirements: We may disclose your personal information if required by law, in response to legal processes, or to protect our rights, property, or the safety of our users or the public.
3. Business Transfers: In the event of a merger, acquisition, or other business transfer, your personal information may be transferred to the new entity.

• Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

• Retention of Your Information

We will retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Your Rights and Choices

You have the right to:

1. Access, update, or correct your personal information.
2. Request the deletion of your personal information.
3. Opt-out of receiving marketing communications from us.
4. Withdraw your consent for processing your personal information, where applicable.

To exercise any of these rights, please contact us at [dhajcraft@gmail.com]

• Third-Party Websites

Our Site may contain links to third-party websites. Policy does not apply to these third-party websites, and we are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of these websites before submitting any personal information to them.

• Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.

• Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the "Last Updated" date at the top of the Privacy Policy. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding our Shipping Policy, please reach out to us at:

DHAJCRAFT PRIVATE LIMITED
B-hub, block-A, 5th floor, maurya lok complex
Patna, Bihar, 800001, India

Email: info@dhajcraft.com
Phone: +91 915 3968 230