Shipping Policy

• General Information

At DHAJCRAFT, we are committed to delivering your order accurately, in good condition, and always on time. This Shipping Policy provides all the details related to our shipping process.

• Shipping Locations

DHAJCRAFT offers shipping all across India. However, we do not ship to PO Boxes or Military APO/FPO addresses.

• Shipping Charges

Shipping charges are calculated based on the weight and volume of your order, your location, and the shipping method you select. The charges will be displayed at checkout before you complete your purchase.

• Shipping Time

The estimated shipping time will depend on your location and the selected shipping method. Generally, your order will be delivered within 3-7 business days. Please note that these are estimates and actual delivery times may vary.

• Order Tracking

Once your order has been shipped, you will receive an email notification with the shipping details and a tracking number. You can track the status of your order by clicking on the link in the email or by logging into your DHAJCRAFT account.

• Failed Deliveries

If delivery is attempted and unsuccessful due to incorrect shipping information or unavailability at the time of delivery, the courier service may try to re-deliver the order. If re-delivery fails, your order may be returned to us. Please contact us at info@dhajcraft.com or call us at +91 915 3968 230 for assistance in such cases.

• Custom and Personalized Orders

Custom and personalized orders require additional processing time before shipping. The estimated shipping time for such orders will be provided at the time of placing the order.

• Delayed or Lost Orders

If your order is delayed or lost in transit, please contact us at info@dhajcraft.com or call us at +91 915 3968 230. We will assist you in locating the package or, if necessary, sending a replacement.

• Contact Information

If you have any questions or concerns regarding our Shipping Policy, please reach out to us at:

DHAJCRAFT PRIVATE LIMITED
B-hub, block-A, 5th floor, maurya lok complex
Patna, Bihar, 800001, India

Email: info@dhajcraft.com
Phone: +91 915 3968 230

Please note that our Shipping Policy is subject to change without notice to reflect changes in our practices or for other operational, legal, or regulatory reasons.